TSC Affiliate News: April 2022

Tuesday, April 19, 2022

Get Better Customer Service!

As your full-service traffic safety education curriculum provider, Traffic Safety Consultants, Inc., (TSC) wants to ensure that you receive fast and effective assistance with any problems you might have running your school. Toward that end, we ask that you contact your affiliate support representatives with any requests, including those for website/IT help.

Please contact Chris or Erika, and they will pass along your service request or direct you to the appropriate party to help with your needs.

Mr. Chris Kalili
800 . 487 . 1699
chris@trafficeducation.net

Ms. Erika Sharkey
800 . 259 . 0898
erika@trafficeducation.net

Please note: Chris will be out of the office from April 28 through May 4, 2022. Please contact Erika with any inquiries.

We thank you for your cooperation with this situation, and look forward to serving you!

Monday, April 11, 2022

DHSMV Systems Unavailable –
Weekend of April 15

Traffic Safety Consultants, Inc., (TSC) is writing to inform Florida affiliates that any systems that require immediate interaction with Florida Department of Highway Safety and Motor Vehicles (DHSMV) computer systems will be unavailable this coming weekend.

We have received notice that DHSMV is migrating its core applications to a new hybrid cloud computing environment; the move is complex and will require a complete shutdown of all DHSMV enterprise systems throughout the weekend. As a result, all of those systems will be unavailable starting 7pm Friday, April 15, 2022. They anticipate that the migration will be completed and all systems will be operational by 8am Monday, April 18.

Functionality that will be impacted—and, therefore, unavailable during the shutdown—will include the ability to…

purchase completion seals.
assign completion seals.
access and take the Driver's Permit Test Online.

All of TSC's other systems will remain available (e.g., students can register and proceed through courses, and the majority of administrative tasks can be performed), as this shutdown relates only to functions that require direct access to DHSMV computer systems.

If you have any questions about this situation, please email Donna or contact her by phone at 800 . 252 . 9951.

Tuesday, April 5, 2022

Rev Up Your Business for 2022!

Happy Spring! We at Traffic Safety Consultants, Inc., (TSC) hope that all is well with you, and we're grateful for your participation in our California affiliate program!

TSC has some exciting plans for this year for all of our affiliate partners. We'll share some great revenue-boosting opportunities and helpful marketing suggestions. We'll also be upgrading our IT systems with new security protocols and making some enhancements to our CA Course Provider administrative website (login required) to better serve your traffic violator school (TVS) and driving school management needs. Toward that end, we'll email periodically to alert you of any new information pertaining to our programs, as well as details about Department of Motor Vehicle regulatory revisions (including the latest changes related to the implementation of AB 708 (2019 – 2020 legislative session)).

You are likely aware that TSC was instrumental in writing, lobbying for, and passing AB 708. This industry bill fought for transparency on behalf of TVS students and prospective students, and has significantly boosted business to those local TVSs that have provided quality traffic safety education and customer service to California drivers for decades.

Further, TSC wants to ensure that all of your affiliate questions and needs are addressed efficiently and in a timely manner. If you have any questions or suggestions, or require assistance with any TVS or driving school need, please reach out to your dedicated affiliate coordinators at any time: