Sunday, September 28, 2014

Expanded Tracker Program

Traffic Safety Consultants, Inc., (TSC) is expanding our "Completion Tracker" service upgrade program that provides traffic violator school (TVS) students with follow-up notifications regarding the disposition of their traffic school completion. An additional option will mean greater choice and convenience for students and, hopefully, encourage them to make use of this service to enhance their traffic school experience.

About a year ago, we packaged the new Proof of DMV Submission notification (students get an email with the date, time, and sequence number of their completion that was posted successfully to the DMV's Traffic Violator Course Completion (TVCC) database) with the Completion Tracker notification (an email reporting that the court with jurisdiction over that student's case had viewed their TVS completion report via TVCC). We are now breaking out the Completion Tracker as, once again, a stand-alone product offering. This will allow students a "budget option" to track their their completion through the reporting-and-processing phases of traffic school attendance.

Effective October 1, 2014, students will be presented two post-completion tracking options via your traffic school websites:
  • Completion Tracker
  • Proof of DMV Submission/Completion Tracker Package
All other facets of the program, including contractual terms for participation, will remain the same. If you have any questions about this update, please contact Chris (via email or by calling 800 . 487 . 1699) or Tara (via email or by calling 800 . 863 . 2590).

As always, these service upgrade products require no work or effort on your part—indeed, they should cut down on the number of customer service calls you need to field from students who are concerned about whether or not their completion was reported. Better still, this outstanding service option will please your students and make them more likely to return or refer business.

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