TVCC Connectivity Updates

Traffic Safety Consultants' (TSC) IT systems are experiencing connectivity issues interacting with the California DMV's Traffic Violator Course Completion (TVCC) database systems under the new national SLS (data transmission security) requirements. Other providers are experiencing similar difficulties with electronic completion reporting submissions being rejected.

TSC is currently working to implement a solution, and we expect to have the situation resolved within 48 hours.

In the interim, TSC will be resubmitting rejected submissions, via a secondary system, on your behalf. Therefore, all student completion submissions are now being submitted and accepted—even though you may continue to receive submission rejection email notices via the primary system until the situation is fully resolved.

As always, you will be able to verify student progress and completion submission status via your account on the CA Course Provider administrative website (login required). Note that some affiliates have experienced problems to sign in to the CA Course Provider website; use the link provided here or make sure that you are using the URL  [ cacourseprovider.com/admin/login.php ]  (remember to update any bookmarks you've created!) to successfully access your administrative account.

Information Technology Systems Update

As your curriculum provider and a leader in technology solutions for the delivery of online education, Traffic Safety Consultants, Inc., (TSC) is always working to ensure that our systems reflect the best-available equipment and software. Toward that end, TSC is updating our IT security systems to comply with regulatory agency requirements and to conform to the latest Web best practices.

TSC has been working to develop these upgrades over the past few weeks, and the updates will be officially deployed on Monday, June 4, 2018.

As always, these updates have been thoroughly tested prior to rollout. Should you encounter any problems with your course delivery or TSC-provided administrative systems, however, please contact Donna (email Donna or call 800 . 252 . 9951) with a description of the issue, so that we can resolve the problem as quickly as possible.