Completion Trackers and Court Procedures

As the provider of your online student management system, CACourseProvider, Traffic Safety Consultants, Inc., (TSC) is publishing this blog post to inform you of an issue that we have identified with a change in the procedures used by some California courts to process traffic violator school (TVS) completions through the Traffic Violator Course Completion (TVCC) database system.

Court personnel in some jurisdictions appear to be processing TVS completions through their own systems only, and are not following the Department of Motor Vehicles's (DMV) prescribed procedures for TVCC database interaction. As a result, TSC's ability to verify and report student completions (via our Completion Tracker product) is limited.

Multiple courts are months behind in processing TVS completions due to systems failures on their ends; this could be a cause of the problems observed and the situation described may be temporary. We are currently working with the DMV to resolve the issues.

TSC will continue to monitor students' submission and court statuses, as we have always done, and will issue Proof of Submission to students who have requested this service. Students will get Completion Tracker notifications as soon as systems are fully restored and we are able to determine that completions have been viewed by the courts.

As a reminder: Students are not responsible for delays in court processing times. As long as a student has successfully completed a TVS course on or before their court-assigned due date, they will receive credit for a timely completion! Further, the courts have promised that, if they encounter a problem with a student's TVS course completion, they will contact that student individually.

TSC will update you with any developments as the situation continues to unfold.

Costs for Booklet Stock

In order to offset the costs of the physical production and shipping of the booklets for Traffic Violator School (TVS) home study courses, Traffic Safety Consultants, Inc., (TSC) is being forced to increase prices for these materials.

TSC works diligently to find the most cost-effective solutions for production, but increased costs for printing and shipping have unfortunately forced us to bump the price. Remember that TSC does not make money by selling you the course materials (you're charged based on graduated students), and simply passes these costs directly to affiliates.

Effective October 1, 2018, the "wholesale" price charged to affiliates for TVS home study booklet stock will increase to $5.75 per unit.

REAL ID for New York Drivers

The New York State Department of Motor Vehicles (DMV) has contacted Point and Insurance Reduction Program (PIRP) providers to ask that they share information about the implementation of New York's REAL ID-compliant driver licenses—and the ramifications for air travelers—with PIRP staff, instructors, and students.

The DMV has provided an information sheet (click here to download).

We recommend that you:

• Share this information with any classroom instructors that you employ.
• Have them make a brief announcement about this information in each class they teach.
• Make available, during classes you conduct, the DMV's information sheet as a take-away for students (who, for instance, might want to reference the Web links mentioned in the document).

(You can also visit the DMV's website to read more about New York's REAL ID-compliant driver license.)