Updating Student Info for the Clerk of Courts E-Filing Portal

If a student's completion is rejected by the
Clerk of Courts E-Filing Portal, you may need to
enter their correct information into ASAP™.

The Clerk of Courts has implemented, effective July 23, 2019, a new e-filing portal that accesses data from the Department of Highway Safety and Motor Vehicles (DHSMV) system so the courts can process Basic Driver Improvement (BDI) course completions.

When processing BDI student completions in the ASAP™ management system, please make sure that you have collected and entered the correct…

• first name,
• last name,
• date of birth,
• driver's license number,
• citation number, and
• county of citation.

In the event that incorrect information has been provided, the Clerk of Courts E-Filing Portal will email a rejection notice, which we will forward to you. You will be responsible for obtaining the correct information from the student, as necessary, and for entering the correct information back into that student's original class record. When updating a student's information, make sure to assign a new seal so that DHSMV's system will be updated. Once the DHSMV's system is updated with the correct information, it will automatically update the Clerk of Courts E-Filing Portal. Please make these corrections in the ASAP™ system within three (3) business days of notification. (Rejection emails for the Clerk of Court E-Filing Portal must be resolved within a five-day period, or a student's record could be negatively impacted—possibly resulting in a license revocation.) You will be charged for the issuance of the second seal when correcting a student's information in ASAP™/the DHSMV's system.

If you have any questions about these new procedures, please contact Donna at the Florida office at 800 . 252 . 9951.