As your curriculum provider, Traffic Safety Consultants, Inc., (TSC) is always working to simplify and improve the educational experience for you and your students.
Ensuring the integrity of the course completion process should be a top priority for traffic violator schools (TVSs), and part of that mandate is ensuring that the violator is the actual person completing the course. At the direction of regulatory authorities, this has traditionally been accomplished by asking a series of ten open-ended “Personal Identification” questions during the registration process and again throughout the course. Answers given later in the process must match those provided upon registration or the student's account is invalidated.
Because of the open-ended nature of the questions, however, this process has caused a great deal of frustration for students and extra administrative work for schools. TSC has, therefore, consulted with the California Department of Motor Vehicles and been given the approval to revise our identity validation procedures. Going forward, the security questions presented to students will require simple "Yes" or "No" answers. This upgrade is designed to reduce identity validation issues and make things smoother for everyone.
Internet Curriculum
TSC will deploy the updated course delivery system functionality for internet-based courses on Tuesday, May 27, 2025, and students will follow the new procedures from that date. No further action is required on your part for this modality.
Booklet Curriculum
The registration process for booklet students will be updated on Tuesday, May 27, 2025, and new registrants will follow the new procedures from that date. You must make sure that you are shipping the revised booklet student forms to students who register from that time. The latest files are now available for download from the CA Course Provider administrative website (login required). (If you are using your own reservation system for booklet students, please update the identity validation questions you're asking course registrants. You can get the revised list of questions from the final page of the downloadable student forms.)
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